The first task of every interviewer is to review the job description for the position, this way he/she can elaborate a list of questions based on skills, education and experience requirements. It is important that interviewers have a clear idea of the correct responses to general questions, this way they will be prepared for second and third party questions based on the candidate's answers.
They can start with questions about candidate's background to allow both the interviewer and the candidate to be comfortable and establish eye contact. Interviewers must not be worried about phrasing questions in a friendly manner.
The interview is a social interaction and the effect of this relationship on the quality of results cannot be underestimated, for that reason the interviewer skills are crucial to have a successful interview.
Interviewers will use their skills to make important tasks such as:
- Decide the most suitable way to address the research questions and which is the best type of interview.
- Design the questions.
- Select the interview sample and make arrangements for the interviews.
For being an expert in interviews, you must be able to:
- Make quick decisions about what to ask and how you will ask it.
- Know how to interpret the interviewee's answers and how to follow up on them.
- Read the CV to weed out the relevant information of the candidate.
- Make a decision about who to call in for an interview and who to put to one side.
- Draw up a checklist to compare candidate details. The checklist should include basics academic and professional qualifications, and a brief summary of work and experience.
- Make notes on the CV about unclear areas so this can be dealt with during the interview.
- Check references if you are considering someone for employment, this way you will get solid information about the applicant.
- Write notes on the interviewee as soon as the interview finishes and keep them with the CV.
- Follow the 70/30 rule, in which interviewer listen 70% and only talk 30% of the time during the interview.
Tips for interviewers
- Remember, the purpose of the interview is to get the narrator to tell his/her story with brief questions to guide his/her along.
- Avoid asking a series of questions all at once because the majority of candidates will answer only the first or last one.
- Ask brief questions that take more than a sentence or two, in order interviewees understand the question.
- Start with questions that are not controversial such as youth and background of the candidate, and save the delicate questions until you have become better acquainted.
- Do not interrupt while the candidate answers a question, only if he/she is straying from the planned outline.
- Interviews usually work out better if there is no one present except the interviewee and interviewers.
- End the interview at a reasonable time, an hour and a half is probably the maximum.
- Do not use the interview to demonstrate your knowledge, vocabulary or other abilities, because good interviewers do not shine; only their interviews do.
Examples of ask open-ended questions
The purpose of interviewers is to get better results, the majority of interviewers apply ask open–ended questions, so the candidate provides more information than just a simple yes or no. These types of questions begin with words such as: how, what, why, describe, tell me, explain and when. Below you can find a list of some examples:
- How will you contribute to our company?
- What kind of job style do you prefer?
- Why should we hire you?
- Describe some of the most relevant responsibilities you have developed in a work environment.
- Tell me about your professional qualifications.
- Explain to me a time when you get to resolve job problems.
Learn how to interview is an essential key to contract a person with abilities to do the job and become an asset for the business. Find information about how to train interviewers, setting for interviews and steps to conduct an effective interview.
During an interview, Both interviewers and interviewees know that there are questions to avoid because are inappropriate or illegal to ask. Know what are prohibited topics and a list of examples that help you to resolve doubts about possible legal alternatives to illegal questions.
There is federal and state laws that prohibit interviewers ask certain questions about not related to the job. Questions should be job-related and not to find out personal information. Illegal questions are a violation of the various laws. Get more information about these questions that you should avoid at an interview.
The interviewers need to know different interview techniques to gather information about the potential candidates. The best way is to practice these techniques and in every interview you will refine them, it is not necessary to apply the same techniques every time. Here you can find information about those techniques to get better results.
It is important to consider certain details that help to be good interviewers. These tips provide information to understand basic human behavior. They can improve your own interviewing skills. Remember, the best interviewer should be intelligent, friendly and patient.